Returns & Shipping

Returns

We offer a 100% satisfaction guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order less shipping fees. Remember, shipping is on us, but if you are not satisfied you will assume all shipping costs.

If you wish to return your order, please email us at lashout007@gmail.com  with the subject line “Order Return” and indicate your order number in the content of the message. All lashes purchased during a sale or promotion are FINAL SALE. No returns or exchanges will be accepted.

Used, gently tested, and/or opened items will NOT be eligible for return or exchange under any circumstances due to hygiene purposes.

Shipping

USPS is our preferred shipping carrier within the U.S. Orders are shipped via USPS First-Class or USPS Priority Service. Please allow 5-7 business days (excluding weekends and holidays) for your items to arrive. Once the package has left our business, has been received by the post office, and a tracking number has been sent, we are not liable for any lost/stolen/damaged packages. We are also not responsible for delivery delays due to weather, mishandling by the carrier, or deliverable/incorrect addresses provided at check out. If your address has been entered incorrectly at checkout, please contact us immediately so we can change this for you if we have not shipped out the item already. We are NOT responsible if the item has already been shipped.

Through this site, we accept PayPal (the safest way to pay), but if you contact us via our email address lashout007@gmail.com    we can accept not only PayPal but CashApp and Square as well. Once we touch basis, then you can select your form of payment. Once your payment clears, then your item will be shipped out the following business day.